Help / FAQs
GET IN TOUCH
Need help? Please get in touch with us if you have any customer queries or questions about Duca Del Cosma products, order details, warranties and/or returns. We would love to hear from you.
Submit your query using any of the methods below:
Telephone: +31 (0)85 076 1601
Live Chat Hours: 8am – 5pm
Duca del Cosma B.V. offers the following payment options:
The following banks are available to this option:
ABN AMRO, ING, Rabobank, ASN Bank, RegioBank, SNS Bank
You can pay with Visa, MasterCard and American Express. Your credit card information will always be handled with the utmost protection with the SSL-method. During the payment we will ask for the CVC code, this is the 3 numbers mentioned on the back of the credit card. If you do a payment online, you are regularly asked to fill in an e-Code or password. These authentication methods are there to make sure you are the one using the Card. The e-Code is generated with the ICS App.
DUCA DEL COSMA VOUCHERS
You can also pay with one of our Duca del Cosma vouchers or promotion codes. Simply fill in the codes at the checkout and the amount will be deducted of the overall amount in your shopping bag.
RETURNS & EXCHANGES
Please see our Returns page for more information about product returns and exchanges.
Please see our Warranty page for more information about product warranty.