Please refer to our Size and Fit Guide for detailed measurements and sizing tips. Note that our size conversions were updated in 2025, so if you previously owned a Duca del Cosma model, your size may differ slightly from before. If you're still unsure, feel free to contact our Customer Support team for guidance.

Fit can vary slightly depending on the outsole platform, whether Milano, Roma, Venezia, Airplay 6 Spike, Airplay 9, or Airplay 15.

Visit our Technology page for more information and fit details per outsole.

If you are between sizes or have specific fit concerns, feel free to contact our Customer Support team for guidance.

Most of our shoes feature a waterproof membrane, though some styles are water resistant rather than fully waterproof. You can find the specific waterproofing details on each product page. If you have any uncertainty, please contact our Customer Support team for confirmation.

Proper care helps maintain the look, comfort, and performance of your shoes. Visit our Footwear Care page for our full cleaning and storage guidelines.

Yes, we ship across Europe and to select destinations worldwide, including Australia and Canada. For a full overview of shipping zones, costs, and delivery times, please visit our Shipping and Delivery page. If you don't see your country listed, contact us at info@ducadelcosma.com, and we'll do our best to assist you.

If you're located in the United States, United Kingdom, or South Africa, please use the country selector at the top of the page to shop from the store that serves your region.

We offer:

• Benelux (Belgium, Luxembourg, Netherlands)
• Core Europe (Austria, France, Germany, Italy, Portugal, Spain)
• Northern Europe (Denmark, Finland, Ireland, Sweden)
• Eastern Europe (Bulgaria, Croatia, Czechia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia)
• Non EU Europe (Norway, Switzerland)
• Outside Europe (Australia, Canada)
  
  Free standard shipping is available on all orders over €200 within Europe. For full details and shipping costs, visit our Shipping and Delivery page.

Please contact our Customer Support team as soon as possible if you need to change or cancel an order. We will do our best to assist you, but we cannot guarantee changes once an order has begun processing.

Once your order has shipped, you will receive a tracking number by email so you can monitor its progress. You can also find your order status and tracking details anytime by signing in toyour account.

Yes, gift cards are available on our website and can be used toward any purchase.

We offer free returns and exchanges within Europe, within 30 days of receiving your order, on items in their original condition and packaging. Register your return through our Returns Portal to start the process. For returns outside the EU, shipping costs may apply. Visit ourReturns and Exchangespage for full details.

Duca del Cosma warrants its footwear against defects in materials and workmanship for one year from the original date of purchase. For full details, please visit our Warranty and Complaints page.

Please ensure you obtain a proof of posting receipt and keep this safe until your refund has been processed. Claims for lost returns will be refused if there is no receipt to prove the item was sent back to Duca del Cosma.

We apologize if this has happened. If you receive an item that is damaged or defective, please contact our Customer Support team with your order number and photos of the issue, and we will arrange a replacement free of charge or a refund as required.

If an incorrect item has been delivered, or you have received a damaged parcel with missing items, please follow the same process: contact our Customer Support team with your order number and details, and they will assist you from there.

Yes, we work with pro shops and retail partners. You can contact order@ducadelcosma.com for more information.

Duca del Cosma shoes are designed in the Italian spirit, combining bold style with technical performance.

We use premium leather sourced from some of Italy's finest tanneries, paired with advanced waterproof membranes and our Airplay outsole technology.

Our shoes are manufactured with care by small, family owned factories in Portugal and Asia. Styles crafted in Portugal carry a special mention on their product page.